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Informative Articles

Brief Introduction about China
China is the world's third-largest nation by area and the largest by population. China is bordered by the Mongolian Republic and Russia on the north, by Russia and North Korea on the north-east , by the Yellow Sea and the East China Sea on the east,...

Creativity and Culture Management
Many concepts in the fields of managing creativity are very much applicable to culture management in general. The same concepts that foster creativity and innovation also maximise human capital potential, increase productivity, reduce costs and...

Diversity in the Workplace: Benefits, Challenges and Solutions
Workplace diversity refers to the variety of differences between people in an organization. That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education,...

How to write more powerful business letters
Many people in business heaved a sigh of relief when email began to take over most of their day-to-day correspondence. Processing business letters – even today – is fiddly and fussy, compared with the blissful simplicity of email. However as you...

The Musketeer Approach
Stories of intrigue, treachery, politics, lies, double crosses, and power struggles fill the history books, much like they fill today’s headlines. In the world of the 17th century musketeer, life depended on who you could trust. In the world of the...

 
The Top Ten People Skills You Need to Build a Dynamic Business

What does it take to make businesses perform extremely well? Such that they do above and beyond expectations. It's when your people work together in incredible ways, to create far more than you might expect. It's where they are in a special place when they work together. And to get there, they have to be in a culture that is very special - and you can create it in your business too!

Here are ten key points that will make a big, big difference:-

  1. Build Great Relationships
    Take the time to engage with your people. Enjoy conversations with them. Listen more than you speak.

  2. Be Generous
    This is not a money thing. Generous with your time, your courtesy, your behaviours. Be a kind boss and be humble.

  3. Encourage People
    Encouragement creates tremendous energy. Think about when you were encouraged - what was it that happened to you - replicate it a hundred times in the next week.

  4. Make it Safe
    Let people fail gracefully - and not about catching them out. Be the net they fall into and help them experience and learn from their mistakes safely.

  5. Trust and Honesty
    These have to be a given for your people to give of their best for you. Setting the standards will encourage this as a baseline in your business.

  6. Enable Risk
    Sure, gamble a bit on opportunities and let your people do so too. Risk is where the great inventions have


    U.S. Craft Beer Brewers Thrive, Despite Small Share Of The Market
    It's a good time to brew beer in America. According to beer expert Julia Herz, U.S. brewing isn't just on the upswing, it's on top. "We're now the No. 1 destination for beer, based on diversity and amount of beers," she says. And the industry's fastest growth is in craft breweries.

    Woman Who Tried To Commit Suicide While Pregnant Gets Bail
    A state court in Indianapolis granted a Chinese immigrant $50,000 bond in a case that has mobilized advocates for women's rights and abortion rights nationwide. The case could set a precedent for the prosecution of pregnant women whose infants die.


    happened in history - let it happen now.

  7. Give a Hand
    Your people will value it when you get your hands dirty too. Take part in the 'business' when it needs you and be a part of the team sometimes.

  8. Provide a Map
    Help your people help you and your business, by having a game plan for the future for the business and the people who work there. Be open with them - share your hopes, fears, worries and elation.

  9. Have Clarity
    Be very clear about what is expected of your people. Spell it out, go back, recheck and do it again. the onus is on you to get this right - not them.

  10. Laugh!
    The best creator of teams and the spirit they need, yet so often lack. Have fun, encourage laughing and get in there yourself - it will make the most enormous difference for you!

With these conditions in place, you will then be able to leverage all the natural exuberance of your people - and get more, much more from them than you ever bargained for.

About the Author

© 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders. He has hundreds of hints, tips and ideas at his website, www.coaching-businesses-to-success.com. (Note to editors. Feel free to use this article, wherever you think it might be of value - with a live link if you can).